Keurig discontinued the Rivo in late 2016, leaving many customers frustrated and unable to find compatible coffee pods. While the company has stated that they will continue to support the system for the next three years, the lack of available pods has raised concerns among consumers.
Reasons for Discontinuation
Keurig has not publicly disclosed the specific reasons for discontinuing the Rivo. However, there are several possible factors that may have contributed to the decision:
- Low sales: The Rivo was not as popular as other Keurig models, and sales may have fallen below expectations.
- Production costs: The Rivo was more expensive to produce than other Keurig models, and rising costs may have made it unprofitable to continue production.
- Competition: Keurig faces competition from other coffee makers, including Nespresso and De’Longhi. The Rivo may not have been able to compete effectively in this market.
Impact on Consumers
The discontinuation of the Rivo has had a significant impact on consumers who own the machine. Many customers have complained about the difficulty of finding compatible coffee pods, and some have expressed frustration with Keurig’s lack of communication about the discontinuation.
What Keurig Has Said
Keurig has stated that they will continue to support the Rivo system for the next three years. This includes selling pods and providing customer service. However, the company has not addressed the concerns of customers who are having difficulty finding compatible pods.
What Consumers Can Do
Consumers who own a Rivo machine have a few options:
- Continue to use the machine with compatible pods: There are a few third-party companies that sell compatible pods for the Rivo. However, these pods may be more expensive than Keurig-branded pods.
- Switch to a different Keurig model: Keurig offers a variety of other coffee makers that use different types of pods. Consumers may want to consider switching to one of these models if they are having difficulty finding compatible pods for the Rivo.
- Return the machine: Some retailers may offer a refund or exchange for Rivo machines that were purchased recently. Consumers who are unhappy with the discontinuation of the Rivo may want to contact their retailer to see if they are eligible for a refund or exchange.
The discontinuation of the Keurig Rivo has been a disappointment for many consumers. While Keurig has stated that they will continue to support the system for the next three years, the lack of available pods has raised concerns among consumers. Consumers who own a Rivo machine should consider their options and decide what is best for them.
Why keurig rivo wouldn’t brew
FAQ
Did Keurig stop making Rivo pods?
Does Keurig Rivo make regular coffee?
Why was the Keurig 2.0 discontinued?
Is Nespresso better than Keurig?
Does Keurig still make a Rivo?
Keurig’s first machine designed to brew lattes and cappuccinos, the Rivo has since been discontinued and replaced by the Keurig K-Cafe and K-Latte. We’d go with one of those, but you can still find the Rivo online. The Coffee Maven’s editors select and review products independently.
Is the Keurig discontinued?
While the new Keurig models are now available on sale online and in stores, it is important for people to be aware of the fact that Keurig has discontinued some of its most popular models in order to promote the sales of the Keurig 2.0.
Are Rivo pods out of stock?
In response to complaints that Rivo pods are out of stock in many places, Keurig has told some customers that it’s “still supporting production and we expect Rivo pods to be available for at least the next three years.” Despite that, complaints have been circulating for months about the out-of-stock pods.
What is the largest Keurig Brewer?
Keurig’s largest compact brewer, the 4.8″ K-Slim keeps the narrow width of the K-Mini and K-Mini Plus but offers a relatively massive 46 oz water reservoir and a removable drip tray accommodating mugs up to 7″ tall.