Product Recall
Affected Product: Calphalon Contemporary 2 Nonstick Cookware
Recall Date: June 14, 2023
Reason for Recall: Potential for nonstick coating to chip or peel, posing a potential health hazard
Products Included in Recall:
- Calphalon Contemporary 2 Nonstick Cookware sets and individual pieces manufactured between 2020 and 2023
What to Do if You Have Affected Cookware:
- Stop using the cookware immediately.
- Contact Calphalon for a full refund or replacement.
Warranty Information
Limited Lifetime Warranty:
Calphalon offers a limited lifetime warranty on all Calphalon Contemporary 2 Nonstick Cookware. This warranty covers defects in materials and workmanship under normal home use.
What the Warranty Covers:
- Defects in materials and workmanship
- Peeling or chipping of the nonstick coating
What the Warranty Does Not Cover:
- Damage caused by misuse or abuse
- Damage caused by commercial use
- Damage caused by overheating
- Damage caused by cleaning with abrasive materials
How to File a Warranty Claim
To file a warranty claim, contact Calphalon customer service at 1-800-809-7267 or visit their website at www.calphalon.com.
Frequently Asked Questions
Q: What is the potential health hazard associated with the recalled cookware?
A: The nonstick coating on the recalled cookware can chip or peel, which can release harmful chemicals into food. These chemicals can be ingested and pose a health risk.
Q: How can I tell if my cookware is part of the recall?
A: Check the bottom of your cookware for the following information:
- Product name: Calphalon Contemporary 2 Nonstick Cookware
- Manufacture date: Between 2020 and 2023
Q: What should I do if I have recalled cookware but have already used it?
A: Contact Calphalon customer service immediately at 1-800-809-7267. They will provide instructions on how to return the cookware and receive a refund or replacement.
Q: Is the warranty still valid if my cookware was purchased before the recall date?
A: Yes, the limited lifetime warranty is still valid for all Calphalon Contemporary 2 Nonstick Cookware, regardless of the purchase date.
Q: What is the best way to clean Calphalon Contemporary 2 Nonstick Cookware?
A: Hand-wash the cookware with warm, soapy water and a soft sponge. Avoid using abrasive materials or harsh detergents.