Oxi Fresh Carpet Cleaning: Frequently Asked Questions

Oxi Fresh Carpet Cleaning is a popular choice for homeowners looking for a safe, effective, and environmentally friendly cleaning solution. But with so many different carpet cleaning options available, you may have some questions about Oxi Fresh before making a decision. This FAQ aims to address some of the most common questions customers have about Oxi Fresh, helping you decide if it’s the right fit for your needs.

How is Oxi Fresh different from other carpet cleaners?

Oxi Fresh utilizes a unique cleaning system that sets it apart from traditional steam cleaning methods. Here are some key differences:

• Water Usage: Oxi Fresh uses significantly less water than steam cleaning, reducing the risk of over-wetting and potential damage to your carpets.
• Drying Time: Oxi Fresh carpets dry in about an hour, compared to several hours or even days with steam cleaning. This minimizes disruption to your daily routine.
• Cleaning Method: Oxi Fresh employs a low-moisture cleaning process with powerful cleaning solutions. This effectively removes dirt, stains, and odors without leaving behind soapy residue that attracts dirt.
• Environmentally Friendly: Oxi Fresh prioritizes eco-friendly practices by using biodegradable cleaning solutions and minimizing water usage.

How are you guys “Green” carpet cleaners?

Oxi Fresh’s commitment to green cleaning practices encompasses several aspects:

• Water Conservation: Using 95% less water than traditional steam cleaning significantly reduces water waste.
• Energy Efficiency: Oxi Fresh technicians don’t leave vehicles running while cleaning, saving energy. Additionally, fast drying times eliminate the need for prolonged window and door opening, further reducing energy consumption.
• Green Cleaning Solutions: Oxi Fresh’s cleaning solutions are non-toxic, environmentally friendly, and phosphate-free.
• Recycling: Oxi Fresh encourages recycling empty cleaning bottles, further minimizing environmental impact.
• Indoor Air Quality Improvement: Oxi Fresh’s cleaning process removes contaminants, dust, and mites, contributing to a healthier indoor environment.

When should I get my carpet cleaned?

Regular carpet cleaning is crucial for maintaining a clean and healthy living space. Oxi Fresh recommends professional cleaning every 6-12 months to prevent dirt buildup, stains, and odors from becoming deeply embedded. This proactive approach helps extend the life of your carpets and maintain their optimal appearance.

Why shouldn’t I just clean my own carpet?

While DIY carpet cleaning machines may seem convenient, they often leave behind soapy residue that attracts dirt, leading to faster re-soiling. Additionally, DIY cleaning may not effectively remove deep-seated stains or odors. Oxi Fresh’s professional cleaning process, with its powerful solutions and specialized equipment, ensures thorough cleaning and long-lasting results.

How fast do carpets dry after an Oxi Fresh cleaning?

One of the significant advantages of Oxi Fresh is its rapid drying time. Oxi Fresh carpets typically dry within an hour, allowing you to resume normal activities quickly without disruption.

Are your cleaning solutions safe for my pets and kids?

Oxi Fresh prioritizes the safety of your family and pets. The cleaning solutions used are non-toxic, environmentally friendly, and safe for children and pets.

Do you only clean carpets?

Oxi Fresh offers a range of cleaning services beyond carpets. They also clean upholstery, tile, and grout in select areas.

I spilled _______ on my carpets. Can you get rid of it?

Oxi Fresh’s cleaning process is highly effective in removing various common stains, including dirt, high-traffic areas, and even pet urine stains. For more challenging stains like coffee or older stains, the standard cleaning process may only lighten the affected areas. However, Oxi Fresh offers a Spotter Kit to tackle these more stubborn stains effectively.

Why do stains in my carpet come back?

This phenomenon, known as “wick back,” occurs when stains have penetrated deep into the carpet pad. The staining material can resurface due to moisture or wicking action, making the stain reappear. Oxi Fresh’s fast drying time minimizes the risk of wick back, ensuring long-lasting stain removal.

My carpet smells bad – what’s causing the smell and how do I get rid of it?

Unpleasant carpet odors often originate from pet urine or food stains. The bacteria that feed on these stains produce the foul odor. Oxi Fresh’s Odor Destroyer, a bio-enzyme product, effectively eliminates these odor-causing bacteria, leaving your carpets smelling fresh and clean.

What furniture do I need to move before you get out here?

Oxi Fresh technicians can move small furniture like chairs and coffee tables but cannot handle heavy or large items. If you require cleaning under such furniture, please move them beforehand. However, Oxi Fresh can clean around objects and doesn’t require a completely cleared room.

How accurate are the quotes you’re giving me?

Unlike many cleaning companies that employ bait-and-switch tactics, Oxi Fresh provides accurate and transparent quotes. Their quotes are per room, with clearly stated room sizes and detailed breakdowns of all costs involved. This ensures you know exactly what you’re paying for, with no hidden fees or surprises.

Do you guarantee your work?

Oxi Fresh stands behind its work with a seven-day redo policy. If you’re not completely satisfied with the cleaning, they will return within a week to address any concerns and ensure you’re happy with the results.

How long has Oxi Fresh been around for?

Oxi Fresh started as a single-location business in Denver, Colorado, in 2006. Since then, the company has experienced rapid and steady growth, expanding to nearly every state and hundreds of locations. This success is attributed to the dedicated Oxi Fresh team and the satisfaction of their loyal customers.

Is Oxi Fresh the right choice for you?

Oxi Fresh offers a unique and effective carpet cleaning solution with several advantages:

• Safe and non-toxic cleaning solutions
• Fast drying times
• Environmentally friendly practices
• Thorough cleaning that removes stains and odors
• Transparent pricing and a satisfaction guarantee

If you’re looking for a safe, effective, and environmentally conscious carpet cleaning option, Oxi Fresh is worth considering.