How Can I Contact Ninja Kitchen Customer Support via Live Chat?
You can directly contact Ninja Kitchens customer support live agent from 9 AM to 9 PM ET, Monday through Friday. On Saturday, you can reach out to them from 9 AM to 6 PM ET. You have to register your product here before contacting them. You will see the option to register your product on the website by filling out a form. You have to input your name, product model number, purchase date, store of purchase, email address, and country. While doing this, you can also create an account if you don’t have one already. Once you have a Ninja Kitchen account, you can monitor your order history and products, allowing you quicker checkout in the future.
Ninja Kitchen Customer Service Reviews
At this point their customer service has been great! Theyve asked me to return our unit & theyre sending me a new, upgraded unit! So far, so good! Thanks for this website! Beth
This is a wonderful product and the customer service for a brewing issue I was having. For some reason, the “dial” setting for the number of ounces changed from 12 Oz to 11 Oz, and it was making Less coffee. I could not figure out why. I called customer service and what a pleasant surprise. Not only did the agent speak very fluent English, but she was also very helpful in solving my problem. To better understand my issue, she connected a video link to my phone, so I could show her the issue. She immediately saw the problem that the right-hand setting was on “Rich Brew,” which reduces the amount of water used for a cup. I cannot remember ever having such great customer service in my life, and Im 83 years old. This is a great product made by a great company. R. Wacik Leland, NC
Overall great customer service and response time. Representative was very helpful and solved the problem!Thank you so much for my replacement!!
Replaced for the second time 3/8/23 the plastic pitcher for Ninja bender at a cost of $84 shipped. Today ( 4 1/2 months later) the whole bottom cracked apart and leaked juice drink all over. Called Customer Service and was told there is no warranty on the replacement! I argued it was obviously defective from the way it cracked and they called it usage. So now Im left with no choice but to either order new or ditch a less than year old blender for another which wont be a Ninja. Really poor customer care.
Will Ninja Fix My Broken Foodi Oven? [Full Customer Service Call]
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