Scanpan offers a lifetime guarantee for all their cookware products with normal use and proper care.
If you believe a product to be defective, it may be returned based on the warranty specific to the item. This warranty is included in the original packaging of your Scanpan. Please refer to it before attempting to return the item.
SCANPAN cookware comes with a limited lifetime warranty against manufacturer’s defects. Defects include peeling, pitting, and bubbling of the surface and do not include residue buildup, damage due to propellant sprays or accidental damage from dropping.
How to file a Scanpan Warranty Claim in the USA:
All Scanpan warranty claims are handled directly through Scanpan. If you purchased your Scanpan product from MetroKitchen or anywhere in the USA, please contact Scanpan USA customer service at 877-772-5467, email them at [email protected], or visit their website at www.scanpan.com.
After contacting Scanpan USA, they will provide a Returns Authorization Merchandise (RMA) number for you to help them associate your product with your return. This is important because Scanpan will not be responsible for items shipped without an approved RMA number.
Scanpan will review your product and ensure that the product was not used in such a way to violate the warranty.
After review, Scanpan will ship you a replacement product for free.
Is Scanpan a great cookware, or an environmental disaster?
FAQ
How do I replace my SCANPAN?
Why is food sticking to my SCANPAN?
Is SCANPAN high quality?
How do you clean a burnt SCANPAN?
Does Scanpan offer a lifetime warranty?
Scanpan offers a lifetime warranty on its cookware and nonstick coatings which is a rare testament to the company’s confidence in the quality and durability of its products. The only other company that offers a lifetime warranty on their nonstick coating is Le Creuset.
Should I buy a full set of Scanpan?
However, it’s important to know that buying a full set can give you close to 30% in savings versus buying individually. Scanpan has the best warranty in the industry, hands down. Unlike almost every other nonstick manufacturer, the Scanpan lifetime warranty covers chipping, peeling, bubbling, pitting, and deep scratches.
Is the Scanpan classic oven safe?
The Scanpan Classic is a highly copied design but, unlike imitations, the handle and glass lids are fully oven-safe to 500°F. This line is also metal utensil-safe and covered with a lifetime warranty that includes the nonstick coating. 2. Professional
Is Scanpan a good cookware?
Heft/weight adds to durability like it does to heating performance: heavy cookware is more durable and usually better made than lighter weight cookware and is less prone to warping. So the heft of ScanPan cookware is excellent. However, people who want nonstick cookware are always searcing for the Holy Grail: a nonstick coating that lasts.