Gotham Steel non-stick cookware comes with a 10-year limited warranty against manufacturer defects. Improper storage, like unprotected stacking, and improper use and care are not covered. Use of high heat can cause metal to warp and their coatings to deteriorate or become damaged.
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FAQ
Why is food sticking to my Gotham Steel pan?
How do I return a Gotham Steel pan?
How do you clean a burnt Gotham Steel pan?
Does Gotham Steel have a warranty?
Regarding Gotham Steel warranty, it does not look like all ranges of their cookware is covered by a single warranty. However, some ranges of Gotham Steel are covered by warranty. But if you do find a defect in your Gotham Steel cookware, the company has a return policy that allows you to return your product if you are not happy with it.
Does the Gotham Steel Ti-cerama warranty cover lost or damaged products?
The Gotham Steel warranty for Gotham Steel Ti-Cerama cookware mentions that the warranty will not cover products that are lost or damaged during shipment. The above steps are for extra protection of the product and the other contents of the box. Warning: before you send your Gotham Steel Ti Cerama check the address to send the product to.
Does Gotham Steel offer a money back guarantee?
All Gotham Steel products are covered by the 30-Day Money Back Guarantee. According to Gotham Steel’s Money Back Guarantee, they care deeply about your satisfaction with the product. So if for any reason if you are not happy with your Gotham Steel product, you can return your product.
What is Gotham Steel’s return policy?
According to Gotham Steel’s return policy, once they receive the product that you wish to return, you will be able to get a full refund excluding shipping and handling, within 3 to 7 days. How to contact Gotham Steel for warranty and return questions? Gotham Steel’s customer service is available between 8AM and 8PM EST.