All wood pellet grills by Pit Boss, manufactured by Dansons Inc., carry a limited warranty from the date of sale by the original owner.
Returns are only accepted on items purchased directly through this website or by phone. All returned items must be in their original condition, unused, and in their original packaging. After receipt, returned items will be inspected and a refund will be applied within 10 business days of receiving the returned product. Both original and return shipping costs are non-refundable.
Any purchase made through PitBoss-Grills.com or by phone may be canceled if the order hasnt been processed or shipped. If an order that you have placed needs canceled, please call our Customer Care Team at 480-923-9630 as soon as possible. Any cancellation after processing will fall under the Pit Boss return policy.
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FAQ
How long is the warranty on a Pit Boss grill?
Can I return my Pit Boss grill?
Why does my Pit Boss pellet grill keep going out?
Are Traeger and Pit Boss made by the same company?